Frequently Asked Questions
Hi. I'm a newbie. Where should I start?
Hello there. You can say hi to our community here. Please take some time to read forum rules.
I have a problem with downloading files from this site.
Please refer to this guide.
The file does not play for me, no sound, no subs or some other problem.
Please refer to our playback FAQ.
What are those part .001 .002 files? Why those do not play?
Those are archived parts of the video. To play them you will have to extract them, Check this guide for more info.
Some series have intro, outro separated, why is it like that?
Intro and outro are most demanding parts of many shows. We sometimes separate them to make files smaller and increase the quality of our encodes. Depending on uploader those files may use ordered chaptering, and thus auto play when you watch any of the episodes.
Ok I did what you said and I still think those files are broken what should I do?
Please report problems with files using this form.
When will you upload next episode of series X?
Before asking at least consider that subs for this episode may not be out yet or that uploader might have chosen to use quality sub group that takes longer to release. Furthermore, we are just people and have our own lives too so please keep that in mind when demanding fast releases.
I posted a request/problem in the shoutbox and it was ignored.
Shoutbox is just for chatting, so don't expect us to view it all the time for user input. Post about it in our forums. If you post in shoutbox you will be ignored 99% of times.
Ok so now I posted a request/problem in the forums and it was ignored.
That also happens. If it's a report on file problems the uploader may just not be active. It may also take some time before your issue is fixed. Even if you feel totally ignored in few months different uploader may want to clean the database and fix issues and he may take up on your ticked. At that time you will probably not care, but still you helped us to make this site better by posting your issue.
I would like to share files, become uploader or encode my own files.
That's great. We have a forum dedicated to encoding. Please visit it and learn from many guides that are there. If you want to share your encodes with us please go here and post them. We sometimes pick up people that post there for staff positions, if their quality of encodes is nice and they use free file hosts that we use. I should also mention that we do not like RealVideo format, please use H.264. If you were not noticed there and want to become one of us PM one of the admins about it. We do sometimes not notice things.
I cannot use the shoutbox, post pictures or links in the forums.
For spam prevention new user accounts are very limited. When you reach 1 hour time of activity our system will enable posting links, pictures and using the shoutbox for you.
What happened to anistash fansub group?
It's not active at the moment. If you would like to help us with it visit our irc channel and talk with Kittie.